Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025. Style & Smile ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle your personal data.
Information We Collect
When you shop with us, we collect:
- Name, email address, phone number and delivery address when you place an order
- Payment information — processed securely by Paystack; we never store your card details
- Account login information if you create an account
- Browsing behaviour on our site (via cookies) to improve your experience
- Communications you send us via email, WhatsApp or contact forms
How We Use Your Information
We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and support requests
- Send marketing emails if you have opted in (you can unsubscribe anytime)
- Improve our website and personalise your experience
- Detect and prevent fraud
Sharing Your Information
We do not sell your personal data. We may share it with:
- Delivery partners to fulfil your orders
- Payment processors (Paystack) for secure payment handling
- Email service providers to send transactional and marketing emails
- Legal authorities if required by law
Cookies
Our site uses cookies to:
- Keep items in your cart between sessions
- Remember your login status
- Analyse site traffic and improve performance
- You can manage cookies in your browser settings at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing emails at any time using the unsubscribe link
- Lodge a complaint with the relevant data protection authority
Data Security
We take reasonable steps to protect your data including:
- SSL encryption on all pages
- Secure, hashed password storage
- Regular security monitoring
- Restricted access to personal data within our team
Contact Us About Privacy
If you have any questions about this policy or how we handle your data, please reach out: